Tuesday, March 3, 2009

Reminder: Better and faster communication with your customers happens by using the Phone

Email, text messages, pictures, facebook, twitter, and internet all at your fingertips. Any time of the day or night. We live in an information age, which is awesome. I love the freedom it provides.

I am posting as a reminder that sometimes just using your phone to make a call, especially to your customers, is the best form of communication.

I see this more and more frequently. People are hiding behind their email. They continue to banter in these long email conversations back and forth, back and forth, back and forth, back and forth, you get the idea. Just pick up the phone, please.

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