Switch from Northwest to Delta

By now everyone knows Northwest airlines has been sold to Delta. Recently I was informed my Northwest frequent flier number has been ported over to a new Delta FF#.

Honestly I didn't think much about it.

Now when I make a flight reservation I make sure to use my Delta FF#.

Again, no big deal.

The thing I didn't take into consideration is the partnerships with the rental car agencies, hotel chains, etc. I learned about this fact when I checked into my hotel this week. The receptionist told me she had my Northwest number on my reservation.

I don't know for sure, but I am fairly confident anything associated or added to my old Northwest FF# will be lost somewhere in cyberspace.

I took about 20-30 minutes after I checked in to my hotel room to log into the different travel sites and update my accounts with my Delta frequent flier number. It was kind of a pain, but I don't want to loose my points.

TempWorks DocCenter: Client Testimonial

Over the past year I have been tooting the TempWorks DocCenter horn, in-person at client sites, phone calls, emails, twitter, you get the picture. It works. It saves time. It is efficient. That is the reason it is our fastest growing ancillary product.

But don't take my word for it. Here is a quote from Katie Baker, from Professional Employment Group:

Professional Employment Group can’t say enough great things about DocCenter. Because the program works seamlessly with Enterprise, it has noticeably improved our efficiency. Not only does DocCenter save our internal employees time, it saves our candidates time from having to fill out redundant forms. It’s also been a convenience to have all of our documentation stored safely and securely in one central location. It is an easy installation process, and requires very little training as the program is very user-friendly. We received outstanding support and customer service throughout our setup and implementation. Another great product in the TempWorks arsenal!

Thanks Katie for your feedback!

Speaking of Christmas...

If you are looking for a present for someone who is a frequent traveler, I recommend the Skyroll bag. I love it. I use it on all my trips.

It works well for suits and dress shirts.

My wife picked up my Skyroll bag at the Men's Wearhouse. Thanks, honey!

Only 36 days until Christmas...

Maybe you should give your staff a present. Let TempWorks process, print, and mail your W2's.

If you have questions, please give me a call or shoot me an email (651.452.0366, cory@tempworks.com).

TempWorks Press Release - Iphone Sales Application

TempWorks Releases Sales App for iphone

TempWorks Software upgrades their mobile product for the sales and recruiting communities.

Saint Paul, Minn. (PRWEB) November 12, 2009 --TempWorks Software, a provider of technology solutions to the recruiting and staffing industry recently launched an iphone application this week, turning the iconic device into both a recruitment and sales platform.

TempWorks Recruitment for the iPhone

For many years TempWorks Mobile product has been very successful with people on the go, who want quick access to their TempWorks data. With the arrival of the iPhone, HTC handsets, Android, and Palm Pre phones, we are able to do so much more.

The mobile landscape is evolving rapidly, and our clients want the best app for each new generation of devices. Our MVC platform does just that. Whether you choose Iphone or Andriod or the next great device to come along, we’ll have an interface that leverages the best of that device.

Preparation is everything when it comes to creating trust, and one reason our clients have done well throughout the recession is that tools like Tempworks mobile have kept their sales prepared and effective.

The most utilized feature gives sales professionals quick access to contacts and messages, allowing them to walk into client meetings well prepared and log meeting notes with action items during and after the meeting.

Recruiters are also able to view their action items, including a hot-list of candidates and a placement pipeline. All the data synchronizes in real-time with the TempWorks Enterprise database that everyone in the organization from support personnel to back-office staff can access.

Based on Microsoft’s MVC application architecture, the product also supports devices ranging from the Palm-Pre to the new Google Android. TempWorks has been providing mobile applications since 2003 to staffing companies like Manpower, Select Staffing, and Michael Page. Previous versions of the mobile systems used text that displays plainly on the older smart phone devices.

TempWorks CTO, Paul Czywczynski comments, “For many years TempWorks Mobile product has been very successful with people on the go, who want quick access to their TempWorks data. With the arrival of the iPhone, HTC handsets, Android, and Palm Pre phones, we are able to do so much more.”
David Dourgarian, TempWorks president, commented on the adaptability of the platform to new devices. “The mobile landscape is evolving rapidly, and our clients want the best app for each new generation of devices. Our MVC platform does just that. Whether you choose Iphone or Andriod or the next great device to come along, we’ll have an interface that leverages the best of that device.”

Mark Baratto, EVP with TempWorks, focused on how the new mobile technology is impacting staffing sales performance. “Preparation is everything when it comes to creating trust, and one reason our clients have done well throughout the recession is that tools like Tempworks mobile have kept their sales prepared and effective.”

Tip of the cap to Derek and the TempWorks web service team

I received an email today from one of our customers who recently installed our time clock solution at one of their customers:

It was easy to get installed at the client and easy to partner to our database so the client was very impressed. The client was also very impressed that a specialist from TempWorks would take the time to sit in on a conference call with them a couple of weeks ago. They had a lot of questions on the conference call so I think having Derek in on the call made them feel more secure with the whole process.

Nice job team.

Anniversary and a few new hires at TempWorks

Last week Hassan Hemani celebrated his 2nd anniversary at TempWorks. Hassan is a key member of our Support team. Thanks Hassan for your commitment to our team.

TempWorks welcomed Dan Laska and Michael Tran to our support team yesterday. We are excited to add these new members to our team.

We are still hiring for a number of positions. If you are interested in applying, please check out the TempWorks career page.

Staffing World 2009

While the attendees for this years show were less in volume from past years, the TempWorks team had great visits with current customers, as well as prospects. I thought the show was very well organized, the speakers and sessions were good, and the venue was very nice.

Below are some pictures from the week:

Staffing World Entrance























TempWorks' guys Rich Peterson and Jathan Moline
























The ASA booth in the convention hall

























A few people meeting/eating at the first evening's reception
























In my opinion the best booth at the show. They also had a very good magician.
























Joe Calloway's session: Building a Staffing and Recruiting Company from the inside out: The People Behind the Promise. Joe was the keynote speaker for the opening ceremony. His recent book can be found here.


























Kenneth and Kathy from Temporary Resources























For more pictures of the show please check out Jack Terrana's blog.

Tempworks Releases Twitter-Integrated Social Media Suite

Enterprise software company Tempworks introduces web 2.0 based social media suite.

Saint Paul, Minnesota (PRWEB) October 21, 2009 -- TempWorks Software announces introduction of their web 2.0 social media suite that integrates the best of lead generation, web analytics, CRM, Twitter, email marketing and content management systems. The suite has underscored success both for Tempworks own marketing and sales and that of key clients.

In 2007 Tempworks Software CEO Gregg Dourgarian saw rapid changes in how buyers were making decisions. Trade show booths and industry journal ads were becoming less effective each year. Telemarketing, cold-calling and direct mail were suffering the same fate.

The writing was on the wall. Interruptive selling no longer worked

Prospects didn't want to listen when sales wanted to talk. And sales didn't know when prospects were ready to talk.

New business started coming, and now we have our implementation schedule booked out to the middle of next year. Because of our success, we're using the same tools to drive recruitment.

We had to take this to our customers. It's in our DNA.

We implemented Tempworks Software in October of 2006 [… As a result, Dan Temps' new friends have been transformed into new employees and clients, allowing the company to grow and expand at a time when most competitors are struggling.

There are great tools out there like Google Analytics that allow you to do charts and other summary reporting on your web visitors

But they don't identify who those visitors are, and don't lead you with a single click from a web visit to a contact record like Tempworks.

"The writing was on the wall. Interruptive selling no longer worked," says Dourgarian. "Prospects didn't want to listen when sales wanted to talk. And sales didn't know when prospects were ready to talk."

Now instead of cold calling, the sales staff wakes up each morning with a stack of sales ready leads harvested off of the Social Media Suite.

In response, Tempworks deployed various web 2.0 lead generation techniques and quietly built its own suite of web 2.0 sales tools for its internal purposes. "The results were astounding," says Dourgarian. "New business started coming, and now we have our implementation schedule booked out to the middle of next year. Because of our success, we're using the same tools to drive recruitment."

Too Good Not to Share with Clients

The internal tools got so good at driving sales ready leads that the company decided in 2008 to make the system work for clients and re-architected them into an offering called the Social Media Software Suite. "We had to take this to our customers. It's in our DNA."
The Social Mediate Suite includes:

Social CRM. Social CRM integrates social media into the core Tempworks end-user applications. Social CRM includes powerful Twitter, Facebook and email marketing features that make social media a first class citizen of Tempworks flagship Enterprise application. Web2Lead. Web2Lead allows sales people to monitor website visitors real-time and plan sales activities accordingly. Instead of spending their day making interruptive sales calls, sales professionals can identify sales ready prospects and provide instant, consultative support. Content Management System (CMS). CMS allows organizations to dynamically manage its website without ongoing IT involvement. Each practice area can have control over its own content. CMS integrates the best practices of web 2.0 tactics including search engine optimization, landing page templates, and CRM system integration. LandingPageMaster. LandingPageMaster gets visitors to raise their hands, identify themselves and to announce their needs. Combining elements of web design with carefully prepared pay-per-click and search engine optimization programs, LandingPageMaster drives buyers and candidates in large numbers to the appropriate web pages and makes their visits worthwhile, reducing bounce rates and maximizing conversions.

Already one Tempworks client, Dantemps has taken components of the package which helped it drive tremendous growth during the last 12 months. According to Dantemps CEO Jarrod Daniel "We implemented Tempworks Software in October of 2006 [… As a result, Dan Temps' new friends have been transformed into new employees and clients, allowing the company to grow and expand at a time when most competitors are struggling."

Unlike the many individual web 2.0 lead generation packages out there, Tempworks integrates all the components into a seamless offering. "There are great tools out there like Google Analytics that allow you to do charts and other summary reporting on your web visitors," says Dourgarian. "But they don't identify who those visitors are, and don't lead you with a single click from a web visit to a contact record like Tempworks."
People think internet browsing is anonymous. Nothing can be further from the truth.

Once the company cracked the code of identifying web visitors, it was a snap to integrate it with the core Tempworks CRM/ERP package. Now email, Twitter and Facebook are first class citizens in the Tempworks end-user application.

About TempWorks Software
Founded in 1994, TempWorks provides a full suite of enterprise staffing solutions. Designed to automate and streamline all facets of a staffing firm's daily operation, TempWorks Software offers fully integrated front and back-office staffing software, web portals for customers, employees, applicants and vendor management, and many additional modules. From recruiting to payroll and everything in between, TempWorks Software puts technology to work for staffing firms and their clients.

For more information about TempWorks, please visit or contact Director of Public Relations, Laura Baratto, at 651-452-0366, or by email at laurab(at)tempworks(dot)com

TempWorks - very busy the last few weeks

• Last week we had three customers go live on our latest version of our software. We had our implementation members on-site for these customers. Nice job to the training department and implementation team.
• Casey Kraus from our sales department got married.
• We celebrated anniversaries for Melanie Kramer (8 years), Sairah Tran (7 years), Stephanie Sparby (1 year), and Andrew Larson (2 years).
• Our Sales and Marketing teams have been getting ready for the Staffing World conference in Orlando next week.
• Our Sales team has brought in new contracts. Nice job team. Continue to bring those customers in!
  
• Our development team received new computers in order to create new features for our Enterprise product, as well as a new version of TwMobile.
• The TempWorks website has changed to show you TempWorks news via the new twitter stream.
• You can follow us on Twitter, here are some of our team who "Tweet" @tempworks, @greggdourgarian, @staffing, @tempworksjack, @coryhintz, @kevinprow, @richp24, @lbaratto, and @melaniedkramer.
• Also in the last few days I have personally had a customers raving about our support team. One customer said, "Your group has been great when we have needs." Hats off to our support team. They all do a great job.
• Lastly we have been very busy recruiting. Please check out our website if you would like to work with some amazing people.
  

If you are at the Staffing World conference next week, I hope to see you there. Also check out the TempWorks website, as members of our team will be sending updates from Orlando.

The fourth quarter of '09 is going to be great. Shoot me an email or give me a call if you have any comments regarding our software or our team, cory@tempworks.com 651.287.8346.